Tag Archives: alerts

#VicEmergency, phone app question

With the continued dry weather and fire season fast approaching, I’m a bit worried by the VicEmergency app on my phone. Okay, lie, I’m a lot worried. I get notifications of fires within my watch zone, but the damn phone doesn’t ‘ring’. All I get is a vibration.

When I’m home, the phone sits on my desk so I can generally hear it as it bounces around. If I go to the bathroom or into the kitchen to make a cup of coffee, I hear nothing at all. Zero. Zip. Nada.

My phone is a Samsung Galaxy SII with the most up-to-date firmware it can take. I looked up the specs. My phone should be receiving the VicEmergency notifications without any problems. And I do, I just can’t hear them.

I’ve checked the phone and all the settings are fine. I get proper notification sounds for both calls and SMS messages. What’s more, when I was using the now defunct, EmergencyAus phone app. I had a special sound setup just for the notifications. If I heard that sound I knew to go check the phone, immediately.

-sigh- I really have to say this. The EmergencyAus app was ten times better than the VicEmergency app that seems to have pushed it out of the market. VicEmergency should be the better app because it includes data – such as wind direction – that wasn’t available on EmergencyAus. Read this post to see why wind direction is good.

The trouble is, the VicEmergency app is slow to load and slow to update.  I’ve seen fires showing on the app long after they’ve been downgraded to ‘safe’ on the VicEmergency website. That makes me wonder how much I can trust the app to provide emergency info. when there really is an emergency situation. And I can’t hear the alerts. In some ways, that’s the worst thing about the app because I’m now constantly worried that I’ve missed a vital notification. And that will only get worse as the season progresses.

So, the reason for this post is to ask other VicEmergency users out there if you get notifications with sound or not. If you do, what phone are you using?

I can’t afford to buy new phones for the Offspring and me, but I can’t afford to continue with this stress either. Not being able to hear the alerts has dumped me right back into the emotional state I was in after Black Saturday. People died because they didn’t know. 😦

Oh, and I did try to get some info. from VicEmergency itself but got no reply. Don’t you just love government agencies?

Any info. gratefully received.

Meeks


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