Natural language is what we humans use with each other, and it is not always logical and straightforward. That is why we have had to learn to rephrase our queries so Papa Google knows what we mean.
But most people don’t know how to search effectively because they are still stuck in natural language. Hence the rise of chatbots.
For now, chatbots are stupid, irritating pieces of code that work by leading us through a long, tedious process of questions and answers. If this article is right, however, chatbots of the future will use natural language processing [NLP] to work out what we want, and give it to us with the minimum of fuss and bother [on our part]. Machines getting smarter? Or humans dumbing down?
Chatbots don’t quite understand us yet. We speak and they process our commands. In a chatbot like Yahoo Weather, you ask about the forecast in Seattle and the bot returns an answer. Natural Language Processing or NLP can read what you say and interpret some meaning. You don’t want to know the current temp in…
August 1, 2016
Natural language processing – or the future of chatbots